Shipping and Returns

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Tetrogen Refund Policy

  1. You have 30 days after completing the full course of Tetrogen (using the 3-month or 6-month bundle) to fully evaluate Tetrogen for your self. (Refunds are not available with smaller purchases as it may take longer for the metabolic hormones to rebalance, so this isn’t enough time to evaluate the full effects of Tetrogen.) If you are dissatisfied after you have given the product a full and honest evaluation, we will refund your entire purchase. It is important to take all capsules in your order as it takes time for Tetrogen to work effectively. If you have done so, we will honor your refund of the purchase price.
  2. To initiate a refund, contact us at within 30 days of completing at least 90 days to evaluate the product and answer these 5 questions to help us better understand how we can improve the product and future results.
  3. To process your refund, there is no need to ship back any empty or unused containers. However, you will need to answer the questions above in full.
  4. Once we receive your responses, we will process the refund immediately to the same form of payment used to complete your purchase. You are responsible for any shipping costs.

Note: International Orders May Be Subject to VAT and Customs Duties.

Shipping Policy

Depending on your location, Tetrogen ships via DHL, USPS, and Last Mile. Once your order ships, you will receive a tracking number and confirmation of which carrier will be delivering your order. Shipping costs and times vary depending on your location and the shipping method you select when placing your order. Most U.S. shipments arrive within 7 business days from when you place your order.